Mexico City Strategic Operations Organizational Systems

Roberto Ruiz

I transform the way creative organizations operate through systems, project leadership and operational design.

01

Operating Thesis

Creativity scales when supported by intelligent operational design.

Strategic Operations professional with 6+ years of experience designing operational systems and leading complex projects across entertainment, creative industries, and live experiences.

I help creative organizations improve execution by connecting people, processes, and technology through organizational design, AI-enabled workflows, and project leadership.

My background spans touring, experiential production, artist operations, hospitality, and creative technology, allowing me to bridge creative vision with operational excellence in high-pressure environments.

02

Selected Work

A sequence of operating systems, production environments and creative organizations translated into clearer execution.

Case Study

Lux Studio

Strategic Operations & Organizational Systems Consultant · 2025 - Present

Creative studio specializing in immersive experiences through lighting and technology for experiential marketing, luxury weddings, museums, live shows, architectural projects, product launches, and custom installations.

  • Designed the operational architecture for a 25-person multidisciplinary creative studio.
  • Designed AI-enabled operational workflows that improved internal coordination and project visibility.
  • Built business development systems that increased qualified commercial opportunities by 25% during the first 90 days.
  • Automated lead qualification and internal documentation using AI tools including ChatGPT, Claude, Codex, Apollo, and Notion.
  • Established organizational knowledge systems and standardized frameworks to improve operational consistency and scalability.

Live Operations

Born in Mexico

Logistics Manager · 2024 - 2026

Entertainment company specializing in artist management, touring, and live experiences.

  • Coordinated logistics and touring operations for 10+ national artists across live productions and touring projects.
  • Redesigned advancing workflows, reducing coordination time by approximately 30%.
  • Managed artist hospitality, travel logistics, production planning, and operational execution.
  • Improved communication between production, technical, and commercial stakeholders in high-pressure live environments.

Artist Systems

Vitalic Noise / Movida Música

Artist Operations, A&R & Release Strategy · 2022 - 2025

Independent record label and artist management company.

  • Led artist operations, release planning, and A&R initiatives.
  • Coordinated international release campaigns, promotional strategies, artist logistics, music distribution, and royalty administration.
  • Identified emerging talent and supported artist development, working with Miami Horror, Mild Minds, Bag Raiders, Stavroz, Hermitude, Elsa y Elmar, and others.

Talent Experience

Sunday Sunday

Premium Talent Operations · 2021 - 2026

  • Coordinated premium hospitality and logistics for 50+ internationally recognized artists.
  • Managed travel planning, accommodations, transportation, and on-site operations across festivals, club tours, and private events.
  • Supported productions featuring Fred again.., John Talabot, Roosevelt, Tiga, Kerala Dust, Hercules & Love Affair, Soul Clap, and many others.

Early Practice

MATRAKA Experiential Marketing

Creative Intern · 2019 - 2020

  • Developed creative concepts for experiential marketing campaigns and contributed to client presentations through storytelling, benchmarking, and audiovisual resources.
  • Contributed to campaigns for American Express, BMW, Grupo Modelo, and Johnnie Walker.

Communications

PwC Mexico

Communications Intern · 2018 - 2019

  • Supported employer branding, recruitment marketing, content creation, and internal/external digital communications.

Entertainment is evidence. Operations is the profession.

03

Independent Practice

Entrepreneurship

Boyanza Records

Co-Founder · Curator · Event Producer · Brand Strategist · 2019 - Present

Independent electronic music label and creative platform.

  • Founded and developed an independent record label and creative platform from the ground up.
  • Produced 10 independent music and cultural events from concept through execution.
  • Built an engaged organic community through curation, storytelling, digital communication, commercial partnerships, and strategic brand development.
  • Acted as producer, music curator, selector, commercial representative, and community builder.

04

Capabilities

Strategic Operations · Organizational Systems · Project Leadership · Business Operations · Operational Design · Process Improvement · AI-enabled Operations · Creative Operations · Workflow Automation · Knowledge Management · Cross-functional Leadership · Business Development · Stakeholder Management · International Logistics · Operational Excellence

Designed and implemented operational systems for a 25-person multidisciplinary creative studio.

Increased qualified commercial opportunities by 25% within the first 90 days through AI-assisted business development workflows.

Reduced advancing coordination time by approximately 30% through operational process redesign.

Coordinated logistics and hospitality across 50+ international artists through Sunday Sunday, plus 10+ national artists through Born in Mexico.

Founded an independent record label and produced 10 cultural events while building an engaged creative community.

05

Tools

Organizational Systems & AI
ChatGPT, Claude, Codex, Notion AI, Apollo, AI Agents, Prompt Engineering, Knowledge Management, Workflow Design
Project & Operations
Monday, Notion, Slack, Google Workspace, Microsoft Office, Keynote
Marketing & Communication
HubSpot, Google Ads, Meta Ads, Canva, Adobe Audition

Formation

  • B.A. in Strategic Communications - Universidad Iberoamericana, Mexico City (2020)
  • Agile Project Leader (APL) - Tecnológico de Monterrey (2024)
  • Google Project Management Professional Certificate
  • HubSpot Inbound Marketing Certification
  • IELTS B2 Certificate

Languages

Spanish (Native) · English (Professional) · Italian (Conversational)